East Midlands Fulfilment Hub delivers fast, accurate B2C and direct-to-consumer fulfilment for UK eCommerce brands from our Nottingham 3PL centre — the UK’s Golden Triangle. Whether you sell on Shopify, WooCommerce, Amazon FBM, eBay or TikTok Shop, we connect directly to your store and despatch every order the same day with 99.8% accuracy, branded packaging options and a dedicated account manager from day one.
⭐ 4.9 / 5 Rating — Rated by 1,200+ eCommerce Brands
Every order before 2pm leaves our Nottingham warehouse the same day.
Tissue paper, stickers, inserts and custom boxes to match your brand.
Shopify, WooCommerce, Amazon, eBay, TikTok Shop and more — real-time.
Our B2C fulfilment service is built for UK eCommerce brands selling directly to consumers — whether through Shopify, WooCommerce, Amazon FBM, eBay, TikTok Shop or any combination of channels. Orders flow from your store into our WMS the moment they’re placed, and our team picks, packs and hands them to our courier partners before the 2pm same-day cut-off.
From single-unit eCommerce orders to subscription boxes, multi-SKU gift sets and branded unboxing experiences, EMFH handles every aspect of your DTC fulfilment with the care, accuracy and speed your customers expect. Our live inventory dashboard gives you real-time visibility of every SKU, order and return — 24 hours a day, 7 days a week.
Every DTC order follows the same 5-step process — designed for speed, accuracy and the kind of unboxing experience that earns five-star reviews and repeat customers.
Your customer’s order flows from Shopify, WooCommerce, Amazon FBM, eBay or TikTok Shop directly into our WMS in real time — no manual exports, no delays, no missed orders.
Our warehouse team picks every item using barcode scanners. Each scan is matched against the order — if the barcode doesn’t match, the system flags it immediately. Zero guesswork, zero mis-picks.
Orders are packed to your exact brief — boxes, mailers, tissue paper, stickers and printed inserts. We match your brand’s unboxing experience on every order, from your first shipment to your thousandth.
Every packed order is weighed against the expected weight. A discrepancy triggers a re-pick before despatch — this single step is central to our 99.8% accuracy rate.
Orders confirmed before 2pm are collected by DPD, Royal Mail, Evri, DHL or Whistl the same day. Your customer receives tracking automatically the moment the courier scans the parcel.
Join 500+ UK DTC brands despatching with EMFH same day.
Orders flow automatically from Shopify, WooCommerce, Amazon FBM, eBay and TikTok Shop into our WMS the instant they’re placed — no manual uploads, no delays.
Every item is scanned at pick and matched against the order. Mismatches flagged before packing — keeping accuracy at 99.8%.
Use standard packaging or supply your own branded boxes, mailers, tissue paper, stickers and inserts. Packed to your brief on every order.
Each packed parcel is weighed before despatch. Discrepancy triggers an automatic re-pick — protecting your accuracy and customer experience.
24\/7 access to stock levels, order status, despatch confirmations and tracking. Set low-stock alerts and download reports anytime.
A named account manager who knows your brand, your SKUs and your peak patterns — a real person, not a ticket queue.
Our B2C fulfilment service is designed to scale with your brand — from your first hundred orders to tens of thousands a month. We work with UK DTC brands across every major product category, handling everything from single-unit consumer orders to multi-SKU gift sets and subscription boxes.
Brands switching to EMFH consistently report improved review scores — same-day despatch and accurate orders make happy customers.
Real-time connections to Shopify, WooCommerce, Amazon FBM, eBay and TikTok Shop — plus a multi-carrier shipping network via DPD, Royal Mail, Evri, DHL and Whistl at negotiated rates lower than retail.
eCommerce Director, NutriBoost UK — WooCommerce
Onboarding took less than a week, our WooCommerce integration was live on day one, and we haven't had a single mis-pick in over six months. The live inventory dashboard gives us visibility we never had before. Highly recommend for any brand scaling past 500 orders a month.
Operations Manager, KidsCraft Co. — Amazon & Shopify
EMFH handles both our Amazon FBA prep and our Shopify DTC orders brilliantly. The FBA team knows Amazon's requirements inside out — zero rejections since we moved. Transparent pricing, no hidden fees and they proactively flag issues before they become problems.
CEO, SportStack UK — Multi-Channel Seller
We sell across Amazon, eBay and our own WooCommerce site. EMFH took on all three channels seamlessly. Their Nottingham location means most UK customers get next-day as standard — a genuine competitive advantage. Responsive, honest and proactive.
Common questions from UK DTC brands about our B2C fulfilment service. Call 0115 646 1101 or email 3pl@emfh.co.uk.
All orders received in our WMS before 2:00pm Monday to Friday are picked, packed and collected by our courier partners the same working day — guaranteed. Orders after 2pm despatch the next working day. We increase staffing during Black Friday and Christmas to maintain the 2pm cut-off throughout peak periods.
We integrate directly with Shopify & Shopify Plus, WooCommerce, Amazon FBM, eBay, TikTok Shop, Magento, BigCommerce and Wix eCommerce, plus multi-channel platforms including Linnworks, Veeqo and Brightpearl. Orders flow into our WMS automatically and tracking numbers push back to your store the moment the parcel is scanned. Most integrations are live within 30 minutes.
Yes. You can supply your own branded boxes, mailers, tissue paper, stickers and inserts and we store and use them per your instructions on every order. We can also source packaging on your behalf. Branded assembly (inserts, tissue wrapping) is charged at a small per-order rate agreed upfront.
Our order accuracy rate is 99.8% — under 2 errors per 1,000 orders. Achieved through barcode scanning at every pick, weight checking on every packed order and a final QC check before despatch. Any picking error is corrected at our cost, including reshipping to your customer.
Yes. We fulfil subscription boxes and multi-SKU kitted orders for several DTC brands despatching thousands of boxes monthly. Subscription fulfilment is treated as a scheduled kitting job — built to your specification, personalised if required and despatched on your schedule. Kitting is priced per assembly based on complexity.
Returns are received, inspected and — if saleable — returned to stock within 1–2 working days. Failed items are quarantined with a reason code. Royal Mail and Evri return labels can be generated via our portal or included in outgoing packaging. Every return is visible in your dashboard in real time.
Join 500+ UK DTC brands despatching with East Midlands Fulfilment Hub. Same-day cut-off at 2pm, 99.8% accuracy, branded packaging and a dedicated account manager from day one.
FNSKU labelling, poly-bagging, carton prep and Seller Central shipment creation.
Returns received, inspected and back in saleable stock within 48 hours.
Subscription box assembly, multi-SKU bundle building and gift sets.
Sarah MitchellFounder, Bloom & Thread — Shopify Fashion Brand